Shipping policy

📦 UNIQOZ Shipping Policy

At UNIQOZ, we want your order to reach you quickly and safely. Below you’ll find details on how we handle shipping.


🌍 Shipping Locations

We currently ship to:

  • Domestic (UK) – Standard & Express options available

  • International – Coming soon (please check back for updates)


🚚 Processing Time

  • Orders are processed within 1–2 business days after payment is received.

  • You will receive a confirmation email with tracking details once your order has been dispatched.


📦 Shipping Rates & Delivery Times

  • UK Standard Shipping: 3-5 business days

  • UK Express Shipping: 1-2 business days 

  • Free Shipping: Orders over £50 qualify for free standard delivery.

(Delivery times are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.)


🌱 Eco-Friendly Packaging

We care about our planet (and your furry friends!), so we use sustainable and recyclable packaging wherever possible.


🐾 Tracking Your Order

All orders include a tracking number so you can follow your parcel every step of the way.


⚠️ Delays & Issues

If your package is delayed, damaged, or missing, please contact us at sales@uniqoz.co.uk and we’ll sort it out as quickly as possible.